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According to Dina Dwyer-Owens, “We love helping veterans get signed for success,” stated Robert Tunmire. started in business. We think franchising and veterans are a great match because veterans are used to following proven systems A bright Future and processes, and that’s exactly what a franchise provides. Some The Dwyer Group appears to have a bright future as they con- of our most successful franchisees are veterans.” Derek Paulk, a tinue to invest in tools and support to help their franchisees Grounds Guys franchisee and U.S. Air Force veteran, stated, “The succeed. One area that stands out is technology. While there process, tools and resources available through The Dwyer Group are some differences across their brands, The Dwyer Group is made a couple of fighter pilots into landscapers.” offering integrated technology that provides automation in lead generation, customer scheduling, job routing, pricing, invoicing Public Protectors Franchise Advantage and customer feedback. “This automation provides a significant Building on the success of the VetFran program, earlier this year competitive advantage for our franchisees, as well as cost effi- The Dwyer Group introduced a new program to benefit those ciencies. The more successful our franchisees are, the more suc- serving in law enforcement or firefighting. The Public Protec- cessful we are.” stated Dwyer-Owens. “Our training programs tors Franchise Advantage Program provides a 20% discount on are some of the best in the industry, so whether you’re new to the industry or an industry veteran, we can “this episode ranks among the most ing. And lastly, one of the things that I am-plug you into the appropriate level of train powerful and moving episodes of The Code of Values is based on four coremost excited about is our Code of Values. ‘undercover boss‘” –chris carlson elements are Respect, Integrity, Custom-elements, which we call living RICH. Those er Focus, and Having Fun in the Process. the base franchise fee for anyone who has at least two years of Through the Code of Values, we have created a tremendously full-time experience in either law enforcement or firefighting. positive culture throughout our organization.” “This new program is a great fit because people in these profes- sions are often able to retire early, but aren’t ready to stop work- learn more about the Dwyer Group ing. We’re happy to honor them for their service with a discount Learn more about The Dwyer Group by visiting www.leadingth- and at the same time provide them with a business model de- eserviceindustry.com or calling 866 696-1504. www.OpportunityWorld.com Opportunity World • November/December 2012 15


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